Help and Support

We are here to help. Reach us on email h@gmail.com or WhatsApp 9304136129. We usually reply the same working day.

I did not receive the OTP

Check that the number is correct and that you have network coverage. Wait 30 seconds and tap Resend. If it still does not arrive, WhatsApp us your number.

I paid but the test is still locked

Payments usually confirm within a minute. Close and reopen the test. If it is still locked after 10 minutes, send us the payment reference and we will unlock it manually.

My subscription is not showing

Pull down to refresh the plans screen. If it still shows as inactive, make sure you are signed in with the same number you paid with, then contact us.

The test closed in the middle

Your answers save as you go, so nothing is lost. Open the test again and you will continue from where you stopped, with the remaining time.

I am signed out on my other phone

One account works on one device at a time. Signing in on a new device signs you out of the old one.

I found a mistake in a question

Tap Report on that question and choose a reason. Our team reviews every report and corrects the question or the answer key where needed.

How do I change my exam or year?

Open Profile, tap Edit Profile, and change your target exam or year.

Still need help?

You can email h@gmail.com or WhatsApp 9304136129. Send us your registered number and a screenshot, and we will sort it out.